Two men pose on a city sidewalk in front of a closed tattoo shop. One stands straight while the other bends forward with his head against the standing man’s chest, as if imitating a wrestling move.Two men pose on a city sidewalk in front of a closed tattoo shop. One stands straight while the other bends forward with his head against the standing man’s chest, as if imitating a wrestling move.

Privacy Policy

XTRAX Privacy Policy

Who we are

XTRAX Arts is a limited company (Company No. 04186254).

Our address is:
XTRAX, 51 Old Birley Street, Hulme, Manchester M15 5RF, United Kingdom.

We are committed to protecting your personal information and being transparent about how we use it. As an arts organisation, we collect and use data to support the delivery, evaluation and development of our work for the public benefit.

We comply with UK data protection law and we do not sell or share your personal data for marketing purposes.

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Quick Summary

Privacy – Quick Summary

  • We only collect basic information (including your name and email) when you sign up or book an event.
  • We use this to run our events, contact you about bookings, and send updates if you’ve asked for them.
  • We may use anonymous data to understand our audiences and report to funders like Arts Council England.
  • We never sell your data or share it for marketing.
  • You can unsubscribe or update your details at any time.
  • You can ask to see, change or delete your data whenever you like.

If you have any questions, just get in touch info@xtrax.org.uk

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What information we collect

We only collect the information we need to deliver our work effectively.

This may include:

  • Your name
  • Your contact details (such as email address)

We collect this when you:

  • Join our mailing list
  • Book or attend an event
  • Engage with our activities

How we use your information

We use your information to:

  • Deliver events, activities and services
  • Manage bookings and communicate important information
  • Send newsletters (where you have chosen to receive them)
  • Evaluate and improve our work
  • Understand who we are reaching and how we can improve access to our activities

Where appropriate, we may use anonymised data for reporting to funders such as Arts Council England. This does not identify you personally.

Our legal basis for using your data

We process your personal data under the following lawful bases:

  • Consent – for example, when you sign up to receive our newsletter
  • Contract – when you book or attend an event
  • Legitimate interests – to support the effective delivery, evaluation and improvement of our work

Our legitimate interests include:

  • Managing and delivering our programmes and events
  • Communicating with participants about activities they are involved in
  • Evaluating our work and reporting to funders
  • Improving access, inclusion and audience engagement

We always balance these interests with your rights and ensure your data is used fairly and responsibly.

Mailing list

We use a third-party provider, Mailchimp, to send our newsletters.

Mailchimp helps us:

  • Deliver emails
  • Understand engagement (such as open rates and link clicks)

You can unsubscribe at any time using the link in any newsletter email.

Event bookings

When you book:

  • We collect your name and contact details
  • We use this information to manage your booking and communicate with you
  • We may contact you after the event for feedback or evaluation

You will only receive marketing emails if you choose to opt in.

Website links

Our website may include links to other websites.

We are not responsible for their privacy practices. Please review their policies before sharing your data.

Data security

We take appropriate technical and organisational measures to protect your personal data.

Please note that data transmitted over the internet cannot be guaranteed to be completely secure.

Website analytics (Google Analytics)

We use Google Analytics to collect anonymous information about how visitors use our website.

This helps us:

  • Improve the website
  • Understand how our content is used

This data does not identify individual users.

Sharing data

We only share your data where necessary and appropriate, for example:

  • With trusted service providers (such as Mailchimp)
  • In anonymised form for reporting to funders

We do not sell your data to third parties.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to how we use your data, including for legitimate interests
  • Withdraw consent at any time (where applicable)

To contact us, please email: info@xtrax.org.uk
Or write to us at our address above.

You can also unsubscribe from communications at any time using the links in our emails.

Updates to this policy

We may update this policy from time to time to reflect changes in our work or legal requirements.

16 April 2026